Contact 211 is a non-profit telephone helpline serving Carter, Greene, Unicoi and Washington Counties in Northeast Tennessee. We provide three crucial services to the community: Information & Referrals, Helpline, and Reassurance Calls. Our services are free, confidential and available to everyone.

Comforting those struggling with loneliness, depression and major life changes by listening, encouraging and crisis intervention.

When you need Help - "Dial 211"

Connect.  Comfort.  Reassure.

   Reassurance Calls


Reassuring by providing scheduled, daily calls to the elderly, homebound and anyone with limited contact with the outside world.

Information & Referral

Connecting people with the services they need by offering information and referrals to local organizations that provide basic needs such as food, clothing and shelter.